![]() Unless you contact Apple Support yourself, you will hear nothing more about that panic.Īlthough the panic log may look overwhelming and cryptic, it’s easy to gain most important clues from it.Īt the very top, following the first word panic, the log may suggest a cause. Panic logs are collected and analysed automatically, and don’t reach Apple Support. Save that as your record of the event, then please send the panic log to Apple as requested.Īpple will not respond to your log. Don’t do anything yet: open a new document in TextEdit or another text editor, select the entire contents of the panic log (Command-A), copy it (Command-C) and paste it into that text document. Within a minute or so of successfully restarting, the Mac should display a panic log in a window, inviting you to send that log to Apple. A crash can be as simple as an app unexpectedly quitting, while a panic is highly disruptive and should never happen. ![]() Crash is a general term which obscures the severity of a panic. It’s essential not to call this a ‘crash’. That normally results in another panic, so it continues to restart and panic in a loop. When a panic occurs during startup, that startup can’t continue, so after a black screen the Mac tries to start up again.When a panic occurs after logging in, the Mac freezes, displays a black screen, then restarts (or, sometimes, just shuts down).Kernel panics follow one of two patterns, depending on when they occur: This article describes how to recognise and diagnose kernel panics, and what you should do about them. What happens in a kernel panic is so seriously damaging to the macOS kernel that it simply can’t recover, so forces your Mac to restart (or, sometimes, to shut down). No crash or panic should ever happen, kernel panics least of all.
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